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Surveillance Systems

I would like to know what camera would be recommended to install in the ceiling for a 8′ by 9′ by 8′ high room?

Asked By – On April 17, 2014 – With Comments Off

Usually when selecting a camera there are many factors to consider. Some of these factors include  existing wiring, IP vs Analog, night vision, focal length, profile, installation requirements, etc. From your description it seems it is not a very large room, therefore, we would suggest a low profile dome camera. If your preference is analog we ...

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On the DVR-163G when viewing live output, does the screen show, per channel if motion is detected?

Asked By – On April 17, 2014 – With Comments Off

Yes. If motion detection and motion recording is set up properly in the 3G series DVR, the camera which detects motion will automatically switch to a full screen view of that camera for a short time. It will then switch back to the multiple camera view, or go back to auto-sequencing through the channels depending ...

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I have a DVR-43G series DVR. I purchased it about two years ago. Have there been there any firmware upgrades since then?

Asked By – On April 16, 2014 – With Comments Off

The current firmware version of your DVR-43G can be found in the “Diagnostic” screen located on the “Main Menu”, at the top of this page it should show your current firmware version. The most current firmware version to date is 13.03.14.34. Please check your version, if it does not match please contact Channel Vision directly to obtain the newest firmware ...

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Can you assist me in switching the video output on the Channel Vision DVR-16c . At present its on VGA. I would like to switch to the composite output.

Asked By – On April 07, 2014 – With Comments Off

To switch the composite video out on the DVR-16C, power the unit down. Then, hold down the MENU and Channel 3 buttons at the same time while powering the unit back up. When you hear a beep sound, it means images already output to the composite port. You can now release the buttons.

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I purchased a W-4001 from Discount Home Automation, but it was an open box and came without a power supply. Where can I pick up a power supply?

Asked By – On April 07, 2014 – With Comments Off

What you are looking for is a 12VDC 1500 mA power supply, which is somewhat unique therefore you would need to contact Channel Vision directly to process a component replacement.

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I bought your Channel Vision H.264 DVR-43G, and now it only boots the the blue screen that has H.264 on it, and won’t go any further. I have replaced the hard drive just in case, still won’t load past that screen, and I also have hit the reset button. Any ideas what is wrong or what I can do to get past this screen?

Asked By – On April 04, 2014 – With Comments Off

Remove the hard drive from the DVR and boot the DVR up. If the DVR still does not boot past the startup “H.264″ screen you will need to contact Channel Vision directly for an RMA to get the DVR in for assessment. If you are able to boot past the startup screen, navigate to the ...

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I am having issues with the DVR-43G not being able to read the hard drive. When I’m in the utilities menu the HDD initialization is blue and I can’t select it. Under the diagnostic, it doesn’t show the HD. What can I do to fix this?

Asked By – On April 04, 2014 – With Comments Off

Take the hard drive out of the DVR and connect it to a computer. You will then need to format the hard drive through the windows utilities. Once you have reformatted the hard drive, re-mount it into the DVR-43G. Make sure both the SATA data cable and the power cable are fully seated and connected to both the ...

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