Free System Design Service

Surveillance Systems

Can you assist with switching the video output to VGA on the DVR-C series?

Asked By – On June 30, 2014 – With Comments Off

To switch the DVR-C series to output to the VGA follow the below instructions. (1) Power off (2) Press the MENU button and CH4 button at the same time (3) Power on (4) When you hear a beep sound, it means images already output to the VGA port. Now you can release the buttons.

View Question

I forgot my password for my DVR-43G, is there any way to reset the password?

Asked By – On June 30, 2014 – With Comments Off

Unfortunately there is no “hard” reset available for the 3G series of DVR’s. In order to get into the DVR, you will have to contact Channel Vision directly to get a temporary passcode that will allow you access to the system. Once in the system, you will have to do a system restore which will ...

View Question

Is there a way to update the time on my DVR-3G and make sure it stays correct?

Asked By – On June 30, 2014 – With Comments Off

Yes, you can go into the time setup under “System Setup” and then click on “Date and Time Setup”. Once here you can either manually update the time or select the option to sync with a time server online. There is already a default time server provided however you can use any viable time server ...

View Question

How can I get a manual for the DVR-163G?

Asked By – On June 24, 2014 – With Comments Off

Please click the following link for the DVR-3G Series manual. For future reference all products have manuals available for download on the Channel Vision website. http://www.channelvisionelite.com/wp-content/uploads/Instruction-Manuals/DVR-3G-Series-ins.pdf

View Question

Is the 6544 weatherproof?

Asked By – On June 11, 2014 – With Comments Off

The 6544 has an outdoor rating of IP-66. The IP rating stands for “Ingress Protection”, according to the Ingress Protection rating chart, this means the 6544 is totally protected against dust, and protected against temporary flooding of water, e.g. for use on ship decks, limited ingress permitted. So, the camera is weather rated to the ...

View Question

My system quit broadcasting on the internet. The system i s working at the house, it just will not work on the internet. What do I do to repair the system?

Asked By – On May 28, 2014 – With Comments Off

If you are using an IP based product, such as a web server, IP camera, DVR, or NVR most likely your WAN IP has been changed by your ISP (Internet Service Provider), therefore you need find out what your new WAN IP is and update your APP settings, and/or use the new WAN IP when ...

View Question

For the 2MP 1080p Bullet IP Camera 6543, what is the operating temperature range. What IP camera would you recommend for central Alberta Canada?

Asked By – On May 28, 2014 – With Comments Off

The 6543 2MP IP camera has an operating temperature range of 32-104 degrees Fahrenheit(or 0-40 degrees Celsius). It is not advisable to operate this camera outside of that temperature range as it could result in poor performance, or even damage to the internal components. What you need is an IP camera with a heater that ...

View Question

Does the NVR-4 support Panasonic BB-HCM531 IP Cameras?

Asked By – On May 22, 2014 – With Comments Off

No. The NVR-4 has not been tested with cameras from other manufacturers, therefore officially the NVR-4 only supports Channel Vision IP cameras.

View Question

How can I add audio to a 6524-w camera using POE?

Asked By – On May 16, 2014 – With Comments Off

Channel Vision offers the 5104-MIC, camera microphone to integrate audio into your camera, however it has to be powered by a separate power supply. You cannot use POE to power the camera and the microphone. Please click the following link to learn more about the 5104-MIC camera microphone. http://www.channelvisionelite.com/products/surveillance-accessories/surveillance-camera-microphone-5104-mic/

View Question

When i go to log in to my 6564 IP camera after it has been networked locally, I am prompted for a log in. Once I log in however I only see a gray

Asked By – On May 12, 2014 – With Comments Off

Once you have logged into the camera page, select the tools option in the top right corner of the Internet Explorer browser, then select the “Compatibility View Settings” option. Once on this page, add the current IP of the page you are on. Once this is done your browser should automatically prompt you to allow ...

View Question
Page 1 of 53