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We are looking at ordering the IU intercom units. I had a question about compatibility. We are looking to order a basic intercom system that can hook up to a unit owner’s person phone, in this case would we go with the channel vision compatible unit? In addition, we have one unit own that uses a Panasonic KX-DT343 phone, in this scenario would it be best to order a Panasonic compatible unit or will the Panasonic phone work with the Channel Vision compatible unit?

Asked By – On July 01, 2014 – With Comments Off

In regards to your first question yes, the basic intercom system with normal phones is compatible with Channel Visions telephone entry controllers, such as the TE-111, P-0920, and P-0921. In regards to your 2nd question, you are also correct. Panasonic phone systems usually have their own controller unit that interfaces with the door station. In ...

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I have a DS3 intercom I am installing with a P-0920 station. I believe I have wired everything properly but I cannot activate the strike. Is there something I am missing?

Asked By – On June 30, 2014 – With Comments Off

To ensure you have wired correctly please consult the DS3 manual. More often than not, either there is a loose connection or improper wiring. Please click the manual below to see the correct wiring diagrams. Click here for the DS3 manual. http://www.channelvisionelite.com/wp-content/uploads/Instruction-Manuals/DS3-Series-ins.pdf For a more detailed wiring diagram please contact Channel Vision technical support directly ...

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Is there a way to integrate a magnetic lock into the Channel Vision telephone entry controller P-0921?

Asked By – On June 30, 2014 – With Comments Off

Yes you can integrate a magnetic lock with the P-0921, however you will require a separate relay board to convert the normally closed contact on magnetic locks to a normally open since our system only uses normally open contact closures. The relay you will need is called an ELK 960. Please contact Channel Vision directly ...

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I purchased a house with a P0921 and am not sure I have the right power supply. What I have is a SMC 12v 1.25 amp output.

Asked By – On June 24, 2014 – With Comments Off

The P-0921 when purchased comes with a 12V AC 500 mA power supply. What this means is a 12 Volt, Alternating Current, 500 milliamp power supply. Using a higher amperage will not damage the unit, the P-0921 will only draw what it needs as long as it is  12V. The unit comes with an AC power ...

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My P-0920 is making my phones ring continuously…one long solid ring. I have tried disconnecting the doorbell from the unit but the problem persists so I don’t think that it is the doorbell unit that is bad, Phone service is fine. Installed in Nov 2013. Purchased new at that time. Any advice?

Asked By – On June 12, 2014 – With Comments Off

A continuous ring such as the one you have described is most often the result of a short somewhere in the system. The fact that the issue continues even when the door station is disconnected from the controller is a good indication the station itself and the wiring from the station are not the cause. ...

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P-0920 – We Would like to use the feature of using our door chime as well the ringing of our phones. Our installer was not able to set it up this way. What are the proper instructions to accomplish use of this feature?

Asked By – On June 11, 2014 – With Comments Off

The P-0920 has a “Chime” contact closure built into it. To utilize this feature, you simply need to connect the “NEGATIVE” or “GROUND” wire from the chime units power supply to one side of the phoenix connector on the chime contact. You would then run another wire out of the other side of the phoenix ...

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What is the procedure for ordering replacement parts for the DP Series telephone entry door intercom?

Asked By – On June 11, 2014 – With Comments Off

Please contact Channel Vision directly, state you would like to purchase replacement components for a DP series intercom station. There are three main components you can request for the DP series intercom: (1) DP Series Button – CV Part# 280-004 (2) DP Series 50mm Speaker – CVT Part# 280-003 (3) DP Companion Board – If ...

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Is the IU series speakers compatible with the Viking door intercom? I would rather use your speakers with the upgrade.

Asked By – On June 09, 2014 – With Comments Off

The IU series speakers are compatible with the IU series intercom door station. Officially the speaker is designed to fit into the Channel Vision IU door station only, we did not design the speaker to fit into other manufacturer’s door stations, including Viking. So as to whether the speaker will fit, this is not something ...

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With the ST-0934 Kit, can I talk from room-to-room as well as use the intercom for all rooms at once? I am thinking of using this system in a doctor’s office, but was not sure of its functionality.

Asked By – On May 28, 2014 – With Comments Off

Yes, this kit provides room-to-room communication, as well as a page option which allows you to speak to all rooms at once. There are other features as well. Please click the following link for the instruction manual on the ST-2000 which is the intercom used in this kit. Also if you wish to purchase a ...

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